{"id":1440,"date":"2015-03-31T09:21:00","date_gmt":"2015-03-31T08:21:00","guid":{"rendered":"https:\/\/www.inovallee.com\/atelier-tarmac-comment-segmenter-son-marche\/"},"modified":"2015-03-31T09:21:00","modified_gmt":"2015-03-31T08:21:00","slug":"atelier-tarmac-comment-segmenter-son-marche","status":"publish","type":"post","link":"https:\/\/www.inovallee.com\/en\/atelier-tarmac-comment-segmenter-son-marche\/","title":{"rendered":"Atelier Tarmac : comment segmenter son march\u00e9 ?"},"content":{"rendered":"<div dir=\"ltr\" style=\"text-align: left;\">\n<div style=\"clear: both; text-align: center;\"><a href=\"http:\/\/1.bp.blogspot.com\/-4R-v-yNlOhU\/VRVBW35kwwI\/AAAAAAAAP-I\/mlXv6giL4os\/s1600\/IMG_7303.JPG\" style=\"clear: left; float: left; margin-bottom: 1em; margin-right: 1em;\"><img fetchpriority=\"high\" decoding=\"async\" border=\"0\" src=\"http:\/\/1.bp.blogspot.com\/-4R-v-yNlOhU\/VRVBW35kwwI\/AAAAAAAAP-I\/mlXv6giL4os\/s1600\/IMG_7303.JPG\" height=\"320\" width=\"213\" \/><\/a><\/div>\n<p><span style=\"font-family: Verdana, sans-serif;\">\u00ab\u00a0Je ne comprends pas, on avait tout pour r\u00e9ussir\u00a0\u00bb&#8230; \u00ab\u00a0Sauf des clients\u00a0\u00bb !&nbsp;<\/span><span style=\"font-family: Verdana, sans-serif;\">C&rsquo;est avec un dessin humoristique sign\u00e9 Gabs que <\/span><a href=\"http:\/\/www.claveau-conseils.com\/\" style=\"font-family: Verdana, sans-serif;\" target=\"_blank\" rel=\"noopener noreferrer\">Philippe Claveau<\/a><span style=\"font-family: Verdana, sans-serif;\">, formateur en marketing \/ vente et intervenant \u00e0 l&rsquo;IAE de Grenoble, a donn\u00e9 le ton de l&rsquo;atelier de ce jeudi 26 mars sur la \u00ab\u00a0segmentation clients\u00a0\u00bb, rappelant ainsi une \u00e9vidence : une start-up sans client ne peut d\u00e9coller, m\u00eame si son produit est le meilleur du monde !&nbsp;<\/span><span style=\"font-family: Verdana, sans-serif;\">Et pour en trouver, il faut in\u00e9vitablement commencer par segmenter sa client\u00e8le, car conna\u00eetre ses clients et prospects permet de faire les bons choix en termes de mix marketing et de m\u00e9dia. Selon Philippe Claveau, la notion de segmentation est l\u00e0 pour apprendre \u00e0 doser son effort commercial et se demander qui va-t-on \u00ab\u00a0draguer\u00a0\u00bb en premier&#8230;&nbsp;<\/span><br \/><span style=\"font-family: Verdana, sans-serif;\"><br \/><\/span><span style=\"font-family: Verdana, sans-serif;\">Apr\u00e8s un tour de table permettant de dresser un panel des clients des 7 start-upers pr\u00e9sents et d&rsquo;ouvrir le champ \u00e0 d&rsquo;autres segments potentiels, gr\u00e2ce au partage d&rsquo;id\u00e9es des uns et des autres,&nbsp;<\/span><span style=\"font-family: Verdana, sans-serif;\">Philippe Claveau a expos\u00e9 les grandes lignes&nbsp;<\/span><span style=\"font-family: Verdana, sans-serif;\">th\u00e9oriques de la segmentation marketing : approche par les attentes ou par les stimuli, m\u00e9thode AIDA (Attention, Int\u00e9r\u00eat, D\u00e9sir, Action), m\u00e9thode RFM (R\u00e9cence, Fr\u00e9quence, Montant d&rsquo;achat)&#8230; Philippe a d\u00e9poussi\u00e9r\u00e9 les diff\u00e9rentes approches, non sans humour. Il a \u00e9galement pr\u00e9sent\u00e9 quelques id\u00e9es pratico-pratiques pour faciliter cette segmentation, notamment avec la matrice effort \/ r\u00e9sultat, qui permet de mesurer les cibles que l&rsquo;on peut influencer avec un minimum d&rsquo;effort et un maximum de rentabilit\u00e9.&nbsp;<\/span><br \/><span style=\"font-family: Verdana, sans-serif;\"><br \/><\/span><\/p>\n<div style=\"clear: both; text-align: center;\"><\/div>\n<div style=\"clear: both; text-align: center;\"><a href=\"http:\/\/4.bp.blogspot.com\/-7u9xd5X237Y\/VRpSUKxl9xI\/AAAAAAAAP_I\/QTr_jyCPSiI\/s1600\/IMG_7304.JPG\" style=\"clear: right; float: right; margin-bottom: 1em; margin-left: 1em;\"><img decoding=\"async\" border=\"0\" src=\"http:\/\/4.bp.blogspot.com\/-7u9xd5X237Y\/VRpSUKxl9xI\/AAAAAAAAP_I\/QTr_jyCPSiI\/s1600\/IMG_7304.JPG\" height=\"266\" width=\"400\" \/><\/a><\/div>\n<p><span style=\"font-family: Verdana, sans-serif;\">Et pour terminer en beaut\u00e9,&nbsp;<\/span><span style=\"font-family: Verdana, sans-serif;\">Philippe a rappel\u00e9 que<\/span><span style=\"font-family: Verdana, sans-serif;\">&nbsp;pour pouvoir segmenter ses clients, il faut d\u00e9j\u00e0 commencer par r\u00e9cup\u00e9rer de la donn\u00e9e. Par exemple en achetant un fichier qualifi\u00e9 sur un salon professionnel, ou aupr\u00e8s d&rsquo;organismes comme La Poste, Compass en B to B, Consodata en B to C, ou tout simplement en se constituant un CRM \u00e0 partir d&rsquo;infos glan\u00e9es \u00e0 droite et \u00e0 gauche. Mais attention, dans tous les cas, n&rsquo;oubliez pas de le d\u00e9clarer \u00e0 la CNIL, c&rsquo;est obligatoire !&nbsp;<\/span><span style=\"font-family: Verdana, sans-serif;\">Encore une&nbsp;<\/span><span style=\"font-family: Verdana, sans-serif;\">piq\u00fbre de rappel<\/span><span style=\"font-family: Verdana, sans-serif;\">&nbsp;qui a&nbsp;<\/span><span style=\"font-family: Verdana, sans-serif;\">fait le plus grand bien aux cr\u00e9ateurs pr\u00e9sents&nbsp;<\/span><span style=\"font-family: Verdana, sans-serif;\">m\u00eame si,&nbsp;<\/span><span style=\"font-family: Verdana, sans-serif;\">d&rsquo;apr\u00e8s Philippe,&nbsp;<\/span><span style=\"font-family: Verdana, sans-serif;\">le marketing est&nbsp;<\/span><span style=\"font-family: Verdana, sans-serif;\">avant tout<\/span><span style=\"font-family: Verdana, sans-serif;\">&nbsp;une question de bon sens. Vous aussi vous voulez faire marcher vos neurones autour de ces questions marketing ? Inscrivez-vous vite au prochain <a href=\"http:\/\/doodle.com\/ak7b5f9u7pa9brcw\" target=\"_blank\" rel=\"noopener noreferrer\">atelier sur \u00ab\u00a0L&rsquo;argumentaire commercial\u00a0\u00bb<\/a>&nbsp;qui se d\u00e9roulera le vendredi 3 avril \u00e0 11h30&nbsp;!<\/span><\/div>","protected":false},"excerpt":{"rendered":"<p>\u00ab\u00a0Je ne comprends pas, on avait tout pour r\u00e9ussir\u00a0\u00bb&#8230; \u00ab\u00a0Sauf des clients\u00a0\u00bb !&nbsp;C&rsquo;est avec un dessin humoristique sign\u00e9 Gabs que Philippe Claveau, formateur en marketing \/ vente et intervenant \u00e0 l&rsquo;IAE de Grenoble, a donn\u00e9 le ton de l&rsquo;atelier de ce jeudi 26 mars sur la \u00ab\u00a0segmentation clients\u00a0\u00bb, rappelant ainsi une \u00e9vidence : une start-up [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[48,41,52],"tags":[],"class_list":["post-1440","post","type-post","status-publish","format-standard","hentry","category-reussir-son-lancement-commercial","category-entrepreneur-competences","category-optimiser-sa-communication-digitale"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Atelier Tarmac : comment segmenter son march\u00e9 ? 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