{"id":62612,"date":"2026-02-12T12:13:51","date_gmt":"2026-02-12T11:13:51","guid":{"rendered":"https:\/\/www.inovallee.com\/?p=62612"},"modified":"2026-02-12T12:13:53","modified_gmt":"2026-02-12T11:13:53","slug":"tchatbooster-accelere-croissance-europe-et-innovation-au-coeur-de-la-relation-client","status":"publish","type":"post","link":"https:\/\/www.inovallee.com\/en\/tchatbooster-accelere-croissance-europe-et-innovation-au-coeur-de-la-relation-client\/","title":{"rendered":"Tchatbooster acc\u00e9l\u00e8re : croissance, Europe et innovation au c\u0153ur de la relation client"},"content":{"rendered":"

En 2025, la startup Tchatbooster<\/a>, sp\u00e9cialis\u00e9e dans le marketing conversationnel 100 % humain<\/em>, a doubl\u00e9 son CA pour la 4e<\/sup> ann\u00e9e cons\u00e9cutive et confirme sa progression sur le march\u00e9 fran\u00e7ais. Avec une ambition claire affich\u00e9e pour 2026 \u2013 atteindre 1,5 million d\u2019euros de chiffre d\u2019affaires \u2013 l\u2019entreprise continue de tracer sa route sur un mod\u00e8le 100 % bootstrap, financ\u00e9 par sa propre croissance.<\/p>\n\n\n\n

Une \u00e9quipe qui s\u2019\u00e9toffe<\/h3>\n\n\n\n

Incub\u00e9e au Tarmac \u00e0 son lancement, la startup compte d\u00e9sormais une \u00e9quipe de 16 personnes en interne compl\u00e9t\u00e9e d\u2019une \u00e9quipe de 15 collaborateurs ext\u00e9rieurs, soit une trentaine de talents mobilis\u00e9s au quotidien. Une organisation hybride, agile et pr\u00eate \u00e0 acc\u00e9l\u00e9rer.<\/p>\n\n\n\n

\u00ab 2025 a permis de structurer l\u2019entreprise avec des recrutements cl\u00e9s (directrice marketing, responsable formations et qualit\u00e9s) et de pr\u00e9parer notre entr\u00e9e \u00e0 l\u2019international \u00bb<\/em> confie Ludivic Chambost, co-fondateur de Tchatbooster.<\/p>\n\n\n\n

Cap sur l\u2019Europe : premiers d\u00e9ploiements en Belgique et en Allemagne<\/h3>\n\n\n\n

2025 marque \u00e9galement un tournant strat\u00e9gique : l\u2019entr\u00e9e de Tchatbooster sur le march\u00e9 europ\u00e9en. Un de leur client fran\u00e7ais a d\u00e9cid\u00e9 d\u2019\u00e9tendre la solution \u00e0 ses filiales \u00e9trang\u00e8res, avec :<\/p>\n\n\n\n

    \n
  • un premier test lanc\u00e9 en Belgique au dernier trimestre 2025,<\/li>\n\n\n\n
  • un nouveau pilote pr\u00e9vu en Allemagne dans les prochains mois.<\/li>\n<\/ul>\n\n\n\n

    Pour soutenir cette expansion, Tchatbooster lance une campagne de recrutements cibl\u00e9e :<\/p>\n\n\n\n

      \n
    • 2 profils germanophones,<\/li>\n\n\n\n
    • 2 profils n\u00e9erlandophones (flamand).<\/li>\n<\/ul>\n\n\n\n

      L\u2019entreprise est accompagn\u00e9e par les acteurs cl\u00e9s de l\u2019\u00e9cosyst\u00e8me (Business France, GREX, Bpifrance) pour structurer son d\u00e9veloppement export et adapter son offre et son \u00e9quipe aux march\u00e9s internationaux.<\/p>\n\n\n\n

      Une \u00e9quipe form\u00e9e qui fait la diff\u00e9rence face \u00e0 l\u2019IA<\/h3>\n\n\n\n

      Alors que les agents conversationnels automatis\u00e9s se multiplient, Tchatbooster fait un pari audacieux : l\u2019humain.<\/p>\n\n\n\n

      La formation des \u00e9quipes sur l\u2019intelligence \u00e9motionnelle permet un vrai facteur diff\u00e9renciant par rapport aux agents IA qui inondent le march\u00e9. L\u00e0 o\u00f9 l\u2019IA peut automatiser, l\u2019humain cr\u00e9e la relation, capte les signaux faibles et construit la confiance. Un avantage d\u00e9cisif dans la relation client.<\/p>\n\n\n\n

      R\u00e9sultat : des conversations authentiques, personnalis\u00e9es, et surtout efficaces.<\/p>\n\n\n\n

      3 millions de SMS, 40 000 leads r\u00e9activ\u00e9s : la preuve par la performance<\/h3>\n\n\n\n

      En 2025, la plateforme a permis l\u2019envoi de pr\u00e8s de 3 millions de SMS, r\u00e9activant pr\u00e8s de 40 000 leads qualifi\u00e9s dans les bases de leurs clients et ainsi contribuer concr\u00e8tement et efficacement \u00e0 leur d\u00e9veloppement commercial.
      Une d\u00e9monstration concr\u00e8te de la puissance de la relance automatis\u00e9e\u2026 combin\u00e9e \u00e0 un contact humain personnalis\u00e9. Parce qu\u2019un chatbot peut r\u00e9pondre vite\u2026 mais un humain peut convaincre.<\/p>\n\n\n\n

      RCS conversationnel : une technologie s\u00e9curis\u00e9e au service de la relation client<\/p>\n\n\n\n

      Toujours \u00e0 la pointe de l\u2019innovation de service, Tchatbooster utilise le RCS conversationnel (Rich Communication Services), un SMS enrichi dans lequel on peut joindre des documents (ex : catalogue produit) et qui permet d\u2019avoir un interlocuteur identifi\u00e9 et s\u00e9curis\u00e9.<\/p>\n\n\n\n

      \u00ab Sp\u00e9cialiste de l\u2019innovation de service, il \u00e9tait incontournable de passer par cette technologie pour assurer notre d\u00e9veloppement et gagner la confiance des clients. \u00bb Ludovic Chambost co-fondateur de Tchatbooster<\/p>\n\n\n\n

      L\u2019immobilier aujourd\u2019hui, l\u2019automobile demain OU Des march\u00e9s solides et de nouvelles ambitions sectorielles<\/h3>\n\n\n\n

      Actuellement, Tchatbooster a su s\u00e9duire le march\u00e9 de l\u2019immobilier avec ses agents 100% humain, notamment les promoteurs immobiliers. On note \u00e9galement une belle reconnaissance aupr\u00e8s des t\u00eates de r\u00e9seaux de biens d\u2019\u00e9quipements \u00e0 la personne (fournisseurs de store, pisciniste, agencement int\u00e9rieur adapt\u00e9 senior, etc.)<\/p>\n\n\n\n

      L\u2019entreprise vise d\u00e9sormais le march\u00e9 automobile, avec des tests concluants r\u00e9alis\u00e9s en 2025 et une mont\u00e9e en puissance pr\u00e9vue en 2026.<\/p>\n\n\n\n

      2026 : consolider la France, acc\u00e9l\u00e9rer l\u2019Europe<\/h3>\n\n\n\n

      En 2026, Tchatbooster poursuivra son d\u00e9veloppement sur le march\u00e9 fran\u00e7ais tout en acc\u00e9l\u00e9rant son expansion europ\u00e9enne.
      L\u2019objectif est clair : scaler sans perdre l\u2019ADN humain qui fait la diff\u00e9rence.<\/p>\n\n\n\n

      Tchatbooster, une success story made in Inovall\u00e9e<\/h3>\n\n\n\n

      Entre croissance continue, innovation technologique et expansion internationale, Tchatbooster incarne parfaitement la dynamique entrepreneuriale d\u2019Inovall\u00e9e.<\/p>","protected":false},"excerpt":{"rendered":"

      En 2025, la startup Tchatbooster, sp\u00e9cialis\u00e9e dans le marketing conversationnel 100 % humain, a doubl\u00e9 son CA pour la 4e ann\u00e9e cons\u00e9cutive et confirme sa progression sur le march\u00e9 fran\u00e7ais. Avec une ambition claire affich\u00e9e pour 2026 \u2013 atteindre 1,5 million d\u2019euros de chiffre d\u2019affaires \u2013 l\u2019entreprise continue de tracer sa route sur un mod\u00e8le […]<\/p>\n","protected":false},"author":4,"featured_media":62613,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[28,29],"tags":[],"class_list":["post-62612","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-actus-entreprises","category-evenements"],"yoast_head":"\nTchatbooster acc\u00e9l\u00e8re : croissance, Europe et innovation au c\u0153ur de la relation client - inovall\u00e9e<\/title>\n<meta name=\"description\" content=\"Tchatbooster double son chiffre d\u2019affaires pour la quatri\u00e8me ann\u00e9e cons\u00e9cutive et acc\u00e9l\u00e8re son expansion europ\u00e9enne\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.inovallee.com\/en\/tchatbooster-accelere-croissance-europe-et-innovation-au-coeur-de-la-relation-client\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Tchatbooster acc\u00e9l\u00e8re : croissance, Europe et innovation au c\u0153ur de la relation client - 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